Empowers Sales and Customer Service staff to chat with customers from Line Official Account (Line OA) and Facebook Fanpage, with centralized ability to manage timely response and business automation.
With customer profile auto-lookup, the staff can easily find out who the customer is, what sales and service transactions the customer had in the past, and therefore can greet and serve the customer with speed and accuracy. In addition, chat transcript auto-email and analysis of chat conversation will enhance quality of services in your company.
Cloud Storage Integration
Upload multiple media files: photo, VDO, documents to SignifyCRM and synchronize such files to store at popular Cloud Storage: GoogleDrive and Box.com
With this new features, user can upload and display photo and VDO in CRM while enjoying wide range from 15GB to the unlimited storage capacity.
SignifyCRM also connects the popular Gmail and GoogleCalendar through Yathit Plug-In. User can archive emails from Gmail to customer record inside the CRM. User can also get Meeting Appointments from the CRM to show in GoogleCalendar and vice versa.